ReadySet Email Outage
Incident
Report for CorityOne
Resolved
An emergency at a datacenter hosting ReadySet's primary email vendor caused an issue with email deliverability for a subset of ReadySet customers. We have implemented emergency measures to instead send through Cority's primary email vendor. All new emails coming through this vendor may be indicated as coming from "via medgate.com".
Please open a support ticket or reach out to your Customer Success Manager for assistance if you have any questions.
Please open a support ticket or reach out to your Customer Success Manager for assistance if you have any questions.
Identified
The issue has been identified and we are awaiting word on full restoration of service.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating an issue with one of our ReadySet email vendors.
This incident affected: RSH-US (RSH Front End).