All Systems Operational

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, R21, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Operational
GX2-AU2-0 Operational
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Operational
SPM (Environment & Framework) Operational
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GX2 TEST Release 2025.3.1 Nov 29, 2025 11:00-18:00 UTC

A new release, 2025.3.1, is scheduled for deployment to all Test sites.
Expected Impact: During the release window, users may experience brief access disruptions.

⚠️ REST API Security Update: We've updated how REST API Refresh Tokens are handled.
Please review the article below and update your integration settings to meet the new security requirements: https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later
Posted on Nov 26, 2025 - 14:04 UTC

TruBox - 2025.2.0 Production Release Dec 6, 2025 21:00 - Dec 7, 2025 00:00 UTC

Update - Time has been updated to list the correct timezone. Maintenance is scheduled for 11:00 AM EST on the listed date (December 6th)
Nov 19, 2025 - 20:55 UTC
Scheduled - Cority is set to release Trubox v2025.2.0. The maintenance window is scheduled to apply the latest release to all hosted customers’ production sites.

Impact: Users will not have access to their production site or Docviewer during this change window.
Nov 19, 2025 - 16:48 UTC
Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Scheduled Release for Greenstone Production Environment
Completed - The scheduled maintenance has been completed.
Nov 20, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 18:27 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 18:26 UTC
Scheduled - A scheduled release for your Greenstone Production environment has been created. This release includes updates and improvements to enhance the platform’s performance and functionality.

Please see the schedule below:

For clients between UTC+9 and UTC−4
Dates: Wednesday, 19 November and Thursday, 20 November
Time: 9:00 AM – 11:00 AM GMT (2-hour maintenance window)

For clients between UTC+0 and UTC+8
Dates: Wednesday, 19 November and Thursday, 20 November
Time: 4:30 PM – 6:30 PM GMT (2-hour maintenance window)

During these periods, services may be temporarily unavailable.
Nov 11, 18:25 UTC
Nov 19, 2025
Trubox - 2025.2.0 Development Release
Completed - The scheduled maintenance has been completed.
Nov 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - Cority is set to release Trubox v2025.2.0 to development sites. The maintenance window is scheduled to apply the latest release to all hosted customers’ development sites.

Impact: Users will not have access to their development site during this change window.
Nov 19, 20:52 UTC
GX2 -⚠️ Degraded Performance (CA1-2)
Resolved - The issue affecting GX2 (CA1-2) has been self-resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Nov 19, 16:35 UTC
Update - We are continuing to investigate this issue.
Nov 19, 16:35 UTC
Investigating - We are currently investigating an issue affecting CA1-2. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Nov 19, 16:06 UTC
Nov 18, 2025
R21 service disruption
Resolved - This incident has been resolved.
Nov 18, 16:01 UTC
Identified - We are continuing to monitor for any further issues.
Nov 18, 14:57 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 14:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 14:50 UTC
Identified - R21 is currently experiencing a service disruption. The incident is caused by our third-party service provider. We are actively collaborating with their teams to restore service and will provide the next status update immediately upon receiving a substantive change in status or confirmation of remediation from our vendor.
Nov 18, 14:22 UTC
Investigating - We are currently investigating this issue.
Nov 18, 13:36 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

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