All Systems Operational

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, R21, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Operational
GX2-AU2-0 Operational
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Operational
SPM (Environment & Framework) Operational
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Trubox Production Server Maintenance Nov 6, 2025 16:30-17:00 EST

Cority requires a maintenance window to restore a configuration reverted during the 2025.1.0 update. Sites will not be accessible during this time.
Posted on Oct 16, 2025 - 13:40 EDT

EMS - Production Release 2025.3 (Management System) Nov 7, 2025 22:30 - Nov 8, 2025 04:00 EST

A new release (version 2025.3) is scheduled for deployment to all Production environments.
Expected Impact: During the release window, users may experience brief interruptions in access.

Posted on Oct 23, 2025 - 12:57 EDT

GX2 – Production Release 2025.3 (Deployment #2) Nov 8, 2025 07:00-14:00 EST

A new GX2 release (version 2025.3) is scheduled for deployment to Production environments.

Expected Impact:
During the release window, users may experience brief interruptions in access while updates are applied.

⚠️ Important Notice – REST API Security Update
This release introduces an important change to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function correctly, please review the article below and update your REST API configuration to comply with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later

Posted on Oct 23, 2025 - 10:35 EDT

WeSustain – Scheduled Server Maintenance Nov 13, 2025 14:00-16:00 EST

We will perform scheduled maintenance that requires downtime for several production servers. Systems will be restored as soon as the maintenance is complete.
Posted on Oct 27, 2025 - 08:52 EDT
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Completed - The scheduled maintenance has been completed.
Oct 25, 14:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 EDT
Update - ⚠️This release introduces an important update to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function as expected, please review the article below and update your REST API configuration to align with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later

Oct 17, 11:49 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 11:46 EDT
Scheduled - A new GX2 release (version 2025.3) is scheduled for deployment to Production environments.
Expected Impact: During the release window, users may experience brief interruptions in access.
⚠️This release introduces an important update to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function as expected, please review the article below and update your REST API configuration to align with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later

Oct 10, 16:19 EDT
Oct 24, 2025
Resolved - The issue affecting TDBR Service on CA1-1 has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 24, 13:44 EDT
Investigating - We are currently investigating an issue affecting the TDBR Service on CA1-1. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Oct 24, 12:26 EDT
Oct 23, 2025
Resolved - The issue affecting [Us2-0] has been self-resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 23, 13:00 EDT
Oct 22, 2025
Resolved - The issue affecting [myCority on the US2-2 cluster has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 22, 13:16 EDT
Monitoring - A fix has been implemented for the issue affecting myCority on the US2-2 cluster, and we are currently monitoring the situation to ensure everything is functioning as expected. We will confirm full resolution soon. Thank you for your patience.
Oct 22, 13:06 EDT
Update - We are continuing to investigate this issue.
Oct 22, 12:50 EDT
Investigating - We are currently investigating an issue affecting the US2-2 cluster. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Oct 22, 12:17 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025
Update - The scheduled maintenance has been completed.
Oct 18, 12:10 EDT
Completed - The scheduled maintenance has been completed.
Oct 18, 12:09 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 18, 12:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:00 EDT
Scheduled - Cority requires a maintenance window for Trubox server maintenance at the listed time. The application will not be accessible during the maintenance window.
Oct 1, 13:12 EDT
Oct 17, 2025
Postmortem - Read details
Oct 23, 14:58 EDT
Resolved - This incident has been resolved. Thank you for your patience.
Oct 17, 09:51 EDT
Identified - The issue on the FedRAMP cluster has been identified, and we are working towards its resolution.
Oct 17, 09:18 EDT
Investigating - We are currently investigating an issue affecting access to the FedRAMP cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.

Oct 17, 09:16 EDT
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.