All Systems Operational

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, R21, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Operational
GX2-AU2-0 Operational
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Operational
SPM (Environment & Framework) Operational
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ReadySet Production Server Maintenance Nov 12, 2025 19:00-21:00 EST

Cority is set to release ReadySet v2025.11.0. The maintenance window is scheduled to apply the latest release to hosted production sites.
Posted on Nov 04, 2025 - 11:21 EST

WeSustain – Scheduled Server Maintenance Nov 13, 2025 14:00-16:00 EST

We will perform scheduled maintenance that requires downtime for several production servers. Systems will be restored as soon as the maintenance is complete.
Posted on Oct 27, 2025 - 08:52 EDT

Trubox Production Server Maintenance Nov 13, 2025 16:30-17:00 EST

Update - Maintenance has been moved to November 13th.
Nov 06, 2025 - 13:07 EST
Scheduled - Cority requires a maintenance window to restore a configuration reverted during the 2025.1.0 update. Sites will not be accessible during this time.
Oct 16, 2025 - 13:40 EDT

Scheduled Release for Greenstone Production Environment Nov 19, 2025 04:00 - Nov 20, 2025 13:30 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 2025 - 13:27 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 2025 - 13:26 EST
Scheduled - Dear Cority Hosted Client,

A scheduled release for your Greenstone Production environment has been created. This release includes updates and improvements to enhance the platform’s performance and functionality.

Please see the schedule below:

For clients between UTC+9 and UTC−4
Dates: Wednesday, 19 November and Thursday, 20 November
Time: 9:00 AM – 11:00 AM GMT (2-hour maintenance window)

For clients between UTC+0 and UTC+8
Dates: Wednesday, 19 November and Thursday, 20 November
Time: 4:30 PM – 6:30 PM GMT (2-hour maintenance window)

During these periods, services may be temporarily unavailable.

Sincerely,
The Cority Hosting Team
Nov 11, 2025 - 13:25 EST
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
GX2 – Production Release 2025.3 (Deployment #2)
Completed - The scheduled maintenance has been completed.
Nov 8, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 EST
Scheduled - A new GX2 release (version 2025.3) is scheduled for deployment to Production environments.

Expected Impact:
During the release window, users may experience brief interruptions in access while updates are applied.

⚠️ Important Notice – REST API Security Update
This release introduces an important change to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function correctly, please review the article below and update your REST API configuration to comply with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later
Oct 23, 10:35 EDT
EMS - Production Release 2025.3 (Management System)
Completed - The scheduled maintenance has been completed.
Nov 8, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:30 EST
Scheduled - A new release (version 2025.3) is scheduled for deployment to all Production environments.
Expected Impact: During the release window, users may experience brief interruptions in access.
Oct 23, 12:57 EDT
Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Incident
Resolved - The issue affecting [CA1-1] has been self-resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Nov 5, 10:00 EST
Nov 4, 2025
ReadySet - Lab Results/Orders and Immunization Feed is unavailable
Resolved - This incident has been resolved.
Nov 4, 20:27 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 12:29 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 4, 12:12 EST
Investigating - We are currently investigating an issue with our interface that processes Lab Orders/Results and Immunization details.
Nov 4, 12:05 EST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
GX2- performance degradation (CA1-1)
Resolved - The issue affecting [CA1-1] has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 30, 15:31 EDT
Monitoring - A fix has been implemented for the issue affecting [CA1-1], and we are currently monitoring the situation to ensure everything is functioning as expected. We will confirm full resolution soon. Thank you for your patience.
Oct 30, 13:42 EDT
Investigating - We are currently investigating an issue affecting [CA1-1]. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Oct 30, 11:15 EDT
GX2- performance degradation (CA1-1)
Resolved - The issue affecting [CAC1-1] has been self-resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 30, 10:30 EDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

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