GX2 - Degraded Performance (AU2-0)
Investigating - We are currently investigating an issue affecting the GX2 service in the AU2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 02, 2026 - 06:01 UTC

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Degraded Performance
GX2-AU2-0 Degraded Performance
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Operational
SPM (Environment & Framework) Operational
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2026

Unresolved incident: GX2 - Degraded Performance (AU2-0).

Jul 1, 2026
EMS (Management System) - Partial Interruption (EMS-US)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 1, 13:34 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 1, 13:20 UTC
Investigating - We are currently investigating an issue affecting the EMS (Management System) service in the EMS-US cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 1, 02:56 UTC
(GX2) MyCority and REST API Services - Degraded Performance
Resolved - Mitigation efforts have been successfully completed, and the issue affecting portions of the MyCority platform and REST API services has been resolved.

Service has been restored across all affected regions, and the platform is operating normally.
Jul 1, 00:40 UTC
Monitoring - Mitigation efforts have been completed, and the platform has been successfully restored to the previously validated v2026.1.0.18 release across all affected regions and clusters.

We are actively monitoring the platform to confirm stability. Customers should no longer experience the previously reported performance degradation, including "MG-000428, Execution Timeout Expired" errors.

We will continue to monitor the platform closely and provide a final update once we have confirmed the issue has been fully resolved.
Jun 30, 21:30 UTC
Update - Mitigation efforts are progressing as planned. Service has been restored in the affected regions where recovery has been completed. Restoration activities continue for the remaining regions.

Customers in the remaining affected regions may continue to experience intermittent performance degradation, including "MG-000428, Execution Timeout Expired" errors.

We are closely monitoring the platform and will provide another update once full service has been restored.
Jun 30, 20:28 UTC
Identified - We have identified the cause of the degraded performance affecting portions of the MyCority platform and REST API services.
As part of our mitigation efforts, we are restoring the platform to the previously validated v2026.1.0.18 release. During this process, users may continue to experience intermittent performance degradation or brief service interruptions affecting GX2 MyCority and REST API services.
Jun 30, 18:31 UTC
Update - We are continuing to investigate this issue.
Jun 30, 18:22 UTC
Investigating - We are currently investigating an issue causing degraded performance affecting portions of the MyCority platform and REST API services.
Users may experience slower response times, intermittent errors, or delays when accessing the application or API endpoints.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Jun 30, 17:33 UTC
Jun 30, 2026
Greenstone site slowness
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jun 30, 14:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 13:45 UTC
Investigating - We are currently experiencing an issue with the Greenstone site being slow or unavailable.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 30, 13:25 UTC
GX2 (MyCority) - Degraded Performance (AU2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jun 30, 08:38 UTC
Investigating - We are currently investigating an issue affecting the GX2 (MyCority) service in the AU2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 30, 04:04 UTC
Jun 29, 2026
GX2 (MyCority) - Degraded Performance (US2-2)
Resolved - This incident has been resolved.
Jun 29, 17:24 UTC
Investigating - We are currently investigating an issue affecting the GX2 (MyCority) service in the US2-2 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 29, 16:50 UTC
GX2 - Degraded Performance (US2-2)
Resolved - This incident has been resolved.
Jun 29, 17:24 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the US2-2 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 29, 15:59 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Trubox - 2026.1.0 Development Release
Completed - The scheduled maintenance has been completed.
Jun 24, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:00 UTC
Scheduled - Cority is set to release Trubox v2026.1.0 to development sites. The maintenance window is scheduled to apply the latest release to all hosted customers’ development sites.

Anticipated Impact: Users will not have access to Development Trubox sites during this change window.
Jun 11, 12:38 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026
Greenstone access interruption
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jun 22, 10:54 UTC
Update - A fix has been implemented and we are monitoring the results.
Jun 22, 08:47 UTC
Investigating - We are currently experiencing an issue with the Greenstone site being slow or unavailable.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 22, 07:31 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
GX2 - Degraded Performance (US2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jun 18, 20:48 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jun 18, 19:59 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the US2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jun 18, 19:54 UTC
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