GSP - SPM 2026.2 Production Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 09:00 UTC
Scheduled - A scheduled release for your Greenstone SPM Production environment has been created. This release includes updates and improvements to enhance the platform’s performance and functionality.

Please see the schedule below:

For clients between UTC+9 and UTC−4
Dates: Wednesday, 29 July and Thursday, 30 July
Time: 9:00 AM – 12:00 PM GMT (3-hour maintenance window)

For clients between UTC+0 and UTC+8
Dates: Wednesday, 29 July and Thursday, 30 July
Time: 4:30 PM – 7:30 PM GMT (3-hour maintenance window)

During these periods, services may be temporarily unavailable.
Jul 29, 2026 09:00 - Jul 30, 2026 18:30 UTC

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Operational
GX2-AU2-0 Operational
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Under Maintenance
SPM (Environment & Framework) Under Maintenance
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 29, 2026

Unresolved incident: GSP - SPM 2026.2 Production Release.

Jul 28, 2026

GX2 - Degraded Performance (AU2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 28, 19:50 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 28, 19:40 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the AU2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 28, 19:33 UTC

Jul 27, 2026

GX2 - Degraded Performance (AU2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 27, 21:18 UTC
Update - We have identified the cause of the performance degradation as being related to a recent release. The release has now been completed, and we expect system performance to improve over the next few minutes as the environment stabilizes. We will continue to monitor the service closely and provide further updates as needed.
Jul 27, 20:55 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the AU2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 27, 20:44 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

GX2 - Degraded Performance (US2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 20, 17:06 UTC
Update - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 20, 13:31 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 20, 13:29 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the US2-0 cluster.

Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 20, 13:08 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Trubox - 2026.1.0 Production Release
Completed - The scheduled maintenance has been completed.
Jul 18, 14:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 18, 14:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 UTC
Scheduled - Cority is set to release Trubox v2026.1.0. The maintenance window is scheduled to apply the latest release to all hosted customers’ production sites.

Impact: Users will not have access to Trubox or Docviewer during this change window.
Jul 2, 13:48 UTC

Jul 17, 2026

GX2 (API), GX2 (MyCority) - Degraded Performance (US2-2)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 17, 16:36 UTC
Identified - The issue has been identified, and our team is working on remediation steps to restore normal service. We will continue to provide updates as progress is made.
Jul 17, 16:15 UTC
Investigating - We are currently investigating an issue affecting the GX2 (API), GX2 (MyCority) service in the US2-2 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 17, 15:51 UTC

Jul 16, 2026

ReadySet Application Errors
Resolved - This incident has been resolved.
Jul 16, 15:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 14:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 12:51 UTC
Investigating - We are currently investigating an issue with some functionality within ReadySet
Jul 16, 12:20 UTC
ReadySet Production Server Maintenance (2026.07.0)
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 UTC
Scheduled - Cority is set to release ReadySet v2026.07.0. The maintenance window is scheduled to apply the latest release to hosted production sites. Readyset will not be accessible to end users during this time.
Jul 2, 12:52 UTC

Jul 15, 2026

GX2 - Degraded Performance (UK2-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 15, 13:55 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the UK2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 15, 13:17 UTC
Incident
Resolved - The issue affecting WeSustain has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Jul 15, 13:30 UTC
Monitoring - A fix has been implemented for the issue affecting WeSustain, and we are currently monitoring the situation to ensure everything is functioning as expected. We will confirm full resolution soon. Thank you for your patience.
Jul 15, 13:24 UTC
Identified - We have identified the cause of the issue affecting WeSustain. Our team is actively working on a resolution, and we will provide updates on our progress shortly. We appreciate your understanding during this time.
Jul 15, 11:47 UTC
Investigating - We are currently investigating an issue affecting WeSustain. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Jul 15, 11:46 UTC
GX2 (API), GX2 (MyCority) - Degraded Performance (EU1-0)
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 15, 12:25 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 15, 10:31 UTC
Identified - The issue has been identified, and our team is working on remediation steps to restore normal service. We will continue to provide updates as progress is made.
Jul 15, 10:16 UTC
Investigating - We are currently investigating an issue affecting the GX2 (API), GX2 (MyCority) service in the EU1-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Jul 15, 08:40 UTC
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