All Systems Operational

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational
GX2-US2-0 Operational
MyCority-US2-0 Operational
API-US2-0 Operational
US2-1 Operational
GX2-US2-1 Operational
MyCority-US2-1 Operational
API-US2-1 Operational
US2-2 Operational
GX2-US2-2 Operational
MyCority-US2-2 Operational
API-US2-2 Operational
US1-0 Operational
GX2-US1-0 Operational
MyCority-US1-0 Operational
API-US1-0 Operational
FedRAMP Operational
GX2-FedRAMP Operational
MyCority-FedRAMP Operational
API-FedRAMP Operational
CA1-0 Operational
GX2-CA1-0 Operational
MyCority-CA1-0 Operational
API-CA1-0 Operational
CA1-1 Operational
GX2-CA1-1 Operational
MyCority-CA1-1 Operational
API-CA1-1 Operational
CA1-2 Operational
GX2-CA1-2 Operational
MyCority-CA1-2 Operational
API-CA1-2 Operational
EU1-0 Operational
GX2-EU1-0 Operational
MyCority-EU1-0 Operational
API-EU1-0 Operational
EU1-1 Operational
GX2-EU1-1 Operational
MyCority-EU1-1 Operational
API-EU1-1 Operational
UK2-0 Operational
GX2-UK2-0 Operational
MyCority-UK2-0 Operational
API-UK2-0 Operational
AU2-0 Operational
GX2-AU2-0 Operational
MyCority-AU2-0 Operational
API-AU2-0 Operational
RSH-US Operational
RSH Front End Operational
RSH Reporting Operational
EMS-US Operational
Management System Operational
API Operational
SDS Vault Operational
OES Operational
WES-EU Operational
WeSustain Operational
WES-NA Operational
WeSustain Operational
WES-HTZ1 Operational
WeSustain Operational
WES-HTZ2 Operational
WeSustain Operational
WES-HTZ3 Operational
WeSustain Operational
R21-EU Operational
Platform Operational
R21 Operational
GSP-EU Operational
SPM (Environment & Framework) Operational
IEM (Investor Portal) Operational
SCS (Supplier Portal) Operational
IQS-APP00 Operational
TruBox-APP00 Operational
IQS-APP02 Operational
TruBox-APP02 Operational
DOC-00 Operational
TruBox-DOC-00 Operational
DOC-07 Operational
TruBox-DOC-07 Operational
DOC-08 Operational
TruBox-DOC-08 Operational
DOC-09 Operational
TruBox-DOC-09 Operational
DOC-10 Operational
TruBox-DOC-10 Operational
EUW2-0 Operational
GX2-EUW2-0 Operational
MyCority-EUW2-0 Operational
API-EUW2-0 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Trubox - 2026.1.0 Production Release Jul 18, 2026 12:00-15:00 UTC

Cority is set to release Trubox v2026.1.0. The maintenance window is scheduled to apply the latest release to all hosted customers’ production sites.

Impact: Users will not have access to Trubox or Docviewer during this change window.

Posted on Jul 02, 2026 - 13:48 UTC

GSP - SPM 2026.2 Production Release Jul 29, 2026 09:00 - Jul 30, 2026 18:30 UTC

A scheduled release for your Greenstone SPM Production environment has been created. This release includes updates and improvements to enhance the platform’s performance and functionality.

Please see the schedule below:

For clients between UTC+9 and UTC−4
Dates: Wednesday, 29 July and Thursday, 30 July
Time: 9:00 AM – 12:00 PM GMT (3-hour maintenance window)

For clients between UTC+0 and UTC+8
Dates: Wednesday, 29 July and Thursday, 30 July
Time: 4:30 PM – 7:30 PM GMT (3-hour maintenance window)

During these periods, services may be temporarily unavailable.

Posted on Jul 15, 2026 - 09:56 UTC
Jul 17, 2026

No incidents reported today.

Jul 16, 2026
Resolved - This incident has been resolved.
Jul 16, 15:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 14:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 12:51 UTC
Investigating - We are currently investigating an issue with some functionality within ReadySet
Jul 16, 12:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 UTC
Scheduled - Cority is set to release ReadySet v2026.07.0. The maintenance window is scheduled to apply the latest release to hosted production sites. Readyset will not be accessible to end users during this time.
Jul 2, 12:52 UTC
Jul 15, 2026
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 15, 13:55 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the UK2-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.

Jul 15, 13:17 UTC
Resolved - The issue affecting WeSustain has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Jul 15, 13:30 UTC
Monitoring - A fix has been implemented for the issue affecting WeSustain, and we are currently monitoring the situation to ensure everything is functioning as expected. We will confirm full resolution soon. Thank you for your patience.
Jul 15, 13:24 UTC
Identified - We have identified the cause of the issue affecting WeSustain. Our team is actively working on a resolution, and we will provide updates on our progress shortly. We appreciate your understanding during this time.
Jul 15, 11:47 UTC
Investigating - We are currently investigating an issue affecting WeSustain. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Jul 15, 11:46 UTC
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 15, 12:25 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 15, 10:31 UTC
Identified - The issue has been identified, and our team is working on remediation steps to restore normal service. We will continue to provide updates as progress is made.
Jul 15, 10:16 UTC
Investigating - We are currently investigating an issue affecting the GX2 (API), GX2 (MyCority) service in the EU1-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.

Jul 15, 08:40 UTC
Jul 14, 2026
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 14, 11:07 UTC
Update - We are continuing to monitor for any further issues.
Jul 14, 10:48 UTC
Update - We are continuing to monitor for any further issues.
Jul 14, 10:48 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 14, 10:47 UTC
Identified - The issue has been identified, and our team is working on remediation steps to restore normal service. We will continue to provide updates as progress is made.
Jul 14, 10:38 UTC
Update - We are continuing to investigate this issue.
Jul 14, 10:14 UTC
Investigating - We are currently investigating an issue affecting the GX2 (API), GX2 (MyCority) service in the EU1-0 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.

Jul 14, 08:51 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 12:00 UTC
Scheduled - A new release, 2026.2, is scheduled for deployment to Production sites.
Expected Impact: No customer impact is expected during the deployment. Services will remain available throughout the release process.

Jul 6, 23:25 UTC
Jul 11, 2026
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - After a period of monitoring, the service has remained stable. This incident is now considered resolved.
Jul 8, 16:49 UTC
Monitoring - Service performance has returned to expected levels. We are actively monitoring the environment to ensure continued stability and will take further action if necessary.
Jul 8, 16:14 UTC
Investigating - We are currently investigating an issue affecting the GX2 service in the CA1-1 cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.

Jul 8, 15:36 UTC
Resolved - This incident has been resolved.
Jul 8, 13:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 13:17 UTC
Update - We are continuing to investigate this issue.
Jul 8, 13:11 UTC
Update - We are continuing to investigate this issue.
Jul 8, 13:07 UTC
Investigating - We are currently investigating an issue with performance on Trubox on APP00
Jul 8, 13:00 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.