CorityOne Status

All Systems Operational

About This Site

Welcome to Cority's Status Monitoring Page. Here, you can track the operational health of the platform engines in the CorityOne ecosystem - GX2, EMS, RSH, WES, GSP, R21, TruBox - across global regions. This page offers real-time monitoring into the status and performance of Cority's product infrastructure, ensuring transparency and keeping customers informed of any service updates.

US2-0 Operational

GX2-US2-0 Operational

MyCority-US2-0 Operational

API-US2-0 Operational

US2-1 Operational

GX2-US2-1 Operational

MyCority-US2-1 Operational

API-US2-1 Operational

US2-2 Operational

GX2-US2-2 Operational

MyCority-US2-2 Operational

API-US2-2 Operational

US1-0 Operational

GX2-US1-0 Operational

MyCority-US1-0 Operational

API-US1-0 Operational

FedRAMP Operational

GX2-FedRAMP Operational

MyCority-FedRAMP Operational

API-FedRAMP Operational

CA1-0 Operational

GX2-CA1-0 Operational

MyCority-CA1-0 Operational

API-CA1-0 Operational

CA1-1 Operational

GX2-CA1-1 Operational

MyCority-CA1-1 Operational

API-CA1-1 Operational

CA1-2 Operational

GX2-CA1-2 Operational

MyCority-CA1-2 Operational

API-CA1-2 Operational

EU1-0 Operational

GX2-EU1-0 Operational

MyCority-EU1-0 Operational

API-EU1-0 Operational

EU1-1 Operational

GX2-EU1-1 Operational

MyCority-EU1-1 Operational

API-EU1-1 Operational

UK2-0 Operational

GX2-UK2-0 Operational

MyCority-UK2-0 Operational

API-UK2-0 Operational

AU2-0 Operational

GX2-AU2-0 Operational

MyCority-AU2-0 Operational

API-AU2-0 Operational

RSH-US Operational

RSH Front End Operational

RSH Reporting Operational

EMS-US Operational

Management System Operational

API Operational

SDS Vault Operational

OES Operational

WES-EU Operational

WeSustain Operational

WES-NA Operational

WeSustain Operational

WES-HTZ1 Operational

WeSustain Operational

WES-HTZ2 Operational

WeSustain Operational

WES-HTZ3 Operational

WeSustain Operational

R21-EU Operational

Platform Operational

R21 Operational

GSP-EU Operational

SPM (Environment & Framework) Operational

IEM (Investor Portal) Operational

SCS (Supplier Portal) Operational

IQS-APP00 Operational

TruBox-APP00 Operational

IQS-APP02 Operational

TruBox-APP02 Operational

DOC-00 Operational

TruBox-DOC-00 Operational

DOC-07 Operational

TruBox-DOC-07 Operational

DOC-08 Operational

TruBox-DOC-08 Operational

DOC-09 Operational

TruBox-DOC-09 Operational

DOC-10 Operational

TruBox-DOC-10 Operational

EUW2-0 Operational

GX2-EUW2-0 Operational

MyCority-EUW2-0 Operational

API-EUW2-0 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Trubox Production Server Maintenance Nov `6`, `2025` `16:30`-`17:00` EST

Cority requires a maintenance window to restore a configuration reverted during the 2025.1.0 update. Sites will not be accessible during this time.
Posted on Oct 16, 2025 - 13:40 EDT

EMS - Production Release 2025.3 (Management System) Nov `7`, `2025` `22:30` - Nov `8`, `2025` `04:00` EST

A new release (version 2025.3) is scheduled for deployment to all Production environments.
Expected Impact: During the release window, users may experience brief interruptions in access.
Posted on Oct 23, 2025 - 12:57 EDT

GX2 – Production Release 2025.3 (Deployment #2) Nov `8`, `2025` `07:00`-`14:00` EST

A new GX2 release (version 2025.3) is scheduled for deployment to Production environments.

Expected Impact:
During the release window, users may experience brief interruptions in access while updates are applied.

⚠️ Important Notice – REST API Security Update
This release introduces an important change to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function correctly, please review the article below and update your REST API configuration to comply with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later
Posted on Oct 23, 2025 - 10:35 EDT

WeSustain – Scheduled Server Maintenance Nov `13`, `2025` `14:00`-`16:00` EST

We will perform scheduled maintenance that requires downtime for several production servers. Systems will be restored as soon as the maintenance is complete.
Posted on Oct 27, 2025 - 08:52 EDT

Past Incidents

Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

GX2 - Production Release 2025.3 (Deployment #1)

Completed - The scheduled maintenance has been completed.
Oct 25, 14:25 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 EDT

Update - ⚠️This release introduces an important update to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function as expected, please review the article below and update your REST API configuration to align with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later
Oct 17, 11:49 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 11:46 EDT

Scheduled - A new GX2 release (version 2025.3) is scheduled for deployment to Production environments.
Expected Impact: During the release window, users may experience brief interruptions in access.
⚠️This release introduces an important update to how REST API Refresh Tokens are handled.
To ensure your integrations continue to function as expected, please review the article below and update your REST API configuration to align with the new security requirements:
https://uc.cority.com/s/article/Using-REST-API-Refresh-Tokens-GX2-2025-3-0-Later
Oct 10, 16:19 EDT

Oct 24, 2025

GX2 (TDBR) - performance degradation (CA1-1)

Resolved - The issue affecting TDBR Service on CA1-1 has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 24, 13:44 EDT

Investigating - We are currently investigating an issue affecting the TDBR Service on CA1-1. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Oct 24, 12:26 EDT

Oct 23, 2025

GX2- performance degradation (US2-0)

Resolved - The issue affecting [Us2-0] has been self-resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 23, 13:00 EDT

Oct 22, 2025

GX2 (myCority) - performance degradation (US2-2)

Resolved - The issue affecting [myCority on the US2-2 cluster has been resolved, and all systems are back to normal. We appreciate your patience and apologize for any inconvenience caused.
Oct 22, 13:16 EDT

Monitoring - A fix has been implemented for the issue affecting myCority on the US2-2 cluster, and we are currently monitoring the situation to ensure everything is functioning as expected. We will confirm full resolution soon. Thank you for your patience.
Oct 22, 13:06 EDT

Update - We are continuing to investigate this issue.
Oct 22, 12:50 EDT

Investigating - We are currently investigating an issue affecting the US2-2 cluster. Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience.
Oct 22, 12:17 EDT

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

Trubox Server Maintenance

Update - The scheduled maintenance has been completed.
Oct 18, 12:10 EDT

Completed - The scheduled maintenance has been completed.
Oct 18, 12:09 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 18, 12:09 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:00 EDT

Scheduled - Cority requires a maintenance window for Trubox server maintenance at the listed time. The application will not be accessible during the maintenance window.
Oct 1, 13:12 EDT

Oct 17, 2025

GX2 - Outage (FedRAMP)

Postmortem - Read details
Oct 23, 14:58 EDT

Resolved - This incident has been resolved. Thank you for your patience.
Oct 17, 09:51 EDT

Identified - The issue on the FedRAMP cluster has been identified, and we are working towards its resolution.
Oct 17, 09:18 EDT

Investigating - We are currently investigating an issue affecting access to the FedRAMP cluster.
Our team is actively working to identify the root cause and will provide further updates as soon as more information becomes available.
Oct 17, 09:16 EDT

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

Trubox Production Server Maintenance Nov 6, 2025 16:30-17:00 EST

EMS - Production Release 2025.3 (Management System) Nov 7, 2025 22:30 - Nov 8, 2025 04:00 EST

GX2 – Production Release 2025.3 (Deployment #2) Nov 8, 2025 07:00-14:00 EST

WeSustain – Scheduled Server Maintenance Nov 13, 2025 14:00-16:00 EST

Past Incidents

Trubox Production Server Maintenance Nov `6`, `2025` `16:30`-`17:00` EST

EMS - Production Release 2025.3 (Management System) Nov `7`, `2025` `22:30` - Nov `8`, `2025` `04:00` EST

GX2 – Production Release 2025.3 (Deployment #2) Nov `8`, `2025` `07:00`-`14:00` EST

WeSustain – Scheduled Server Maintenance Nov `13`, `2025` `14:00`-`16:00` EST